This translated copy of the policy serves as a guide for understanding the Turkish original. However, in any legal situation, the Turkish original will prevail. https://trolleybags.com.tr/gizlilik-politikasi/
Dear Visitors and Customers,
We would like to inform you about our practices regarding the processing of your personal data and your rights under the Law No. 6698 on the Protection of Personal Data (“Law”).
Whenever you use this website, you are subject to the Privacy Policy in effect at that time. You are required to review this text to ensure that you accept the terms.
The personal information you provide will be processed under the responsibility of Practical10 Selen Görsev (“P10”) and recorded in a file for the purposes specified below:
Preparation, implementation, and enforcement of the sales contract related to the products you have purchased or any contract that will be established between us.
If you accept the use of your personal data for commercial communication channels, our clarification text regarding the use of personal data, declarations of explicit consent you provide if you wish to give explicit consent, and our cookie policy containing information on the cookies used when you visit https://trolleybags.com.tr/.
Necessary measures have been taken by our Company or the relevant organization for the security of the information and transactions obtained from you based on the nature of the information and transaction, through appropriate technical and administrative methods within the systems, technological capabilities, and cost factors.
With your consent, we will provide you with information regarding Trolley Bags Turkey or other brands and/or products owned by P10; develop and support business activities related to electronic commerce; and send commercial notifications related to the products mentioned above via email or similar electronic communication tools (such as SMS) or telephone calls.
If you have provided personal information regarding third parties, it is your responsibility to inform those individuals about the processing and use of their personal information and to obtain their explicit consent for using such information for the purposes stated above. If you have purchased a product, the personal information provided by you regarding third parties will be used for the following purposes:
To carry out the shipment of the product sold and/or to check the correct delivery,
To provide information regarding any questions or suggestions submitted by you or third parties.
The use of your card information is subject to your explicit consent for the activation and use of the card and for the necessary information utilization. The CVV number of the card will only be used for the transaction being processed and will not be recorded as card information or used at a later date.
As the data controller for the file in which your information is stored, P10, registered at Idealtepe Mahallesi, Dik Sokak No:13, İç Kapı No:2, Maltepe, Istanbul, commits to keeping your personal data confidential and ensuring your rights to access, correct, cancel, and object to this information by sending an email to info@practical10.com with the subject “Data Protection – Trolley Bags Turkey.” If necessary, you may be asked to send us a copy of your identity card, passport, or other valid identification documents.
When You Make a Purchase on https://trolleybags.com.tr/
Identification Information (First and Last Name)
Contact Information (Address, phone number, email address)
Tax ID number, tax number, sole proprietorship information, if specified on the invoice
Purchase Information (purchase date, time, amount, purchase content, payment method, etc.)
If you make your purchase by credit card, your credit card information will be transferred to the relevant payment institution without being recorded by P10.
What is Our Purpose for Processing Your Personal Data?
To resolve any issues and complaints you may have when you contact us and to be able to communicate with you regarding this when necessary, we process your identification and contact information.
To fulfill our legal obligations arising from legislation, to comply with information security and other legal obligations with relevant public authorities and institutions, we process your identification, contact, invoice, and purchase information.
To use any claims, responses, and objections against official institutions such as courts, enforcement offices, and arbitration boards in disputes arising from contracts, we process your identification, contact, invoice, and purchase information.
To ensure that after-sales operational processes (repairs, exchanges, returns, product reviews, etc.) can be carried out, we record your identification, contact, and purchase information.
For your order to be delivered to you, we process your identification and contact information.
To distinguish the records we create regarding you from other customers’ records, we process your identification and contact information.
For issuing invoices, we process your identification and invoice information.
To process your payment, which is made by credit card, and to enable its collection, your credit card information is transferred to the payment institution without being recorded.
To achieve the purposes specified above, we may need to disclose or transfer the information you have provided to Trolley Bags UK Ltd. When you provide your information on this website, we inform you that you have explicitly consented to the disclosure and/or transfer of said information to Trolley Bags UK Ltd. as mentioned above.
We may disclose this information to Trolley Bags UK Ltd., its affiliates, third-party processors, enforcement centers, financial institutions, or other third-party service providers as necessary to support our business activities (such as fraud investigations, invoice collections, membership and rewards programs, technological service provisioning, financial transaction management, logistics services, shipping, order management, and customer services, and/or for analysis of the transactions conducted on our website). By providing your information on this website or to us, you explicitly consent to the disclosure and processing of your information as stated. This consent for access/disclosure may also include suppliers that may be located outside of Turkey.
What Are Your Rights Under the Law?
Regarding your personal data processed by P10, you have the right to apply to P10 at all times and:
a) Learn whether your personal data is being processed,
b) Request information regarding the processing activities of your personal data,
c) Learn the purposes of processing your personal data and whether they are being used in accordance with their purpose,
ç) Learn about the third parties to whom your personal data has been transferred, if applicable, in Turkey or abroad,
d) Request the correction of your personal data if it is incomplete or incorrectly processed,
e) Request the deletion or destruction of your personal data if the reasons requiring the processing of your personal data have ceased to exist or if P10 does not have a legal basis or legitimate interest to process that data,
f) Request that the third parties to whom your personal data has been transferred be informed of your requests in (d) and (e),
g) Object to the results arising against you by means of automated systems analyzing your personal data,
ğ) Request compensation for damages incurred due to unlawful processing of your personal data.
You can send your requests to P10 as the data controller through the contact channels listed below (we would like to remind that procedures that need to be carried out according to the law must be followed).
Address: Idealtepe Mahallesi Dik Sokak No:13 İç Kapı No:2 Maltepe, Istanbul
Email: info@practical10.com
Website: www.trolleybags.com.tr
The user (you) guarantees that the information provided is real and correct and undertakes to notify us of any changes to this information. The user shall be solely responsible for any damages or losses that may be incurred by our website, the website administrator, or any third party due to incorrect, incomplete, or non-existent information specified in the registration form.
Information About Cookies: We use cookies on this website, which are small text files containing information gathered during your visit, aiming to enhance your website visit experience. For more information about the cookies we use, their purpose, and aspects that may concern you, please continue reading.
Cookie Policy
At P10, various types of cookies are used on the site to carry out statistical studies regarding site usage, targeted advertising/promotions, and to ensure you have an effective customer experience. These include session cookies, persistent cookies, mandatory cookies, functionality cookies, analytics cookies, commercial cookies, and third-party cookies.
Cookies are small data pieces placed on computers and mobile devices to ensure the visited website’s proper functioning and improvement, personalizing and enhancing the user experience, allowing visits without logging in, and depending on the case, sending commercial-social notifications to users (even while the internet browser may be closed) to provide general or customized information and advertisements to site users-visitors both on the related site and other sites (including social media networks and online advertising networks). Furthermore, the traffic data obtained through cookies may be shared with our third-party business partners and digital marketing firms located both in Turkey and abroad for digital marketing purposes. Cookies are kept on computers/devices for a specific period according to their purpose, as long as the legal maximum duration is not exceeded.
Visitors using our site are deemed to have accepted the aforementioned practices, as well as the processing of the related identification information for the purposes and scope set forth herein, including transfers and sharing with third parties as indicated here and in various sections of this information document due to the personal data regulations.
Visitors can modify or remove cookies through the settings of the programs and/or operating systems and/or internet browsers on their devices at any time, and can stop notifications (it should be noted that in this case, our site may not function properly and/or visitors may not be informed about notification contents).
Sensitive personal information such as your address, password, credit, or debit card information is not stored in the cookies we use.
Declarations of Explicit Consent and Commercial Communication Permissions
As detailed in the information text above, your explicit consent is required for the processing of your personal data, and/or your commercial communication permission is required for carrying out commercial communication activities directed at you. You may provide this consent or explicit permission digitally on the site. That is to say; after the relevant information text has been presented to you on the site, if you find it appropriate, after confirming the accuracy of your information digitally, your procedural process of providing explicit consent/commercial communication permission will be completed.
